Rehive support
We’d love to hear from you. Use the links below if you have a question about Rehive or a problem using your account.
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Frequently asked questions
You can get support for Rehive through our <a style='font-weight:bold;text-decoration:underline;' href='https://rehive.intercom.help'>Rehive Help Center</a>, direct messaging via the chat icon, or by emailing our support email.
You can find answers to common questions in the <a style='font-weight:bold;text-decoration:underline;' href='https://rehive.intercom.help'>Rehive Help Center</a>.
Click the chat icon in the bottom right corner of your screen to start a conversation with our support team.
Rehive support can help with any questions or problems you have using your Rehive account, including technical issues, account management, and feature inquiries.
Enterprises with an Account Manager can expect a response time within 8 business hours for general support queries. Emergencies can be escalated for faster response times. <br> <br> Startups have ticket based support where we respond as quickly as possible. Response times may vary based on the complexity of the issue and current support volume.
Yes, you can provide feedback about Rehive through the chat icon or by emailing us.
Yes, once you have submitted a support request, you can track its status through the chat interface or by following up via email.
You can monitor the status of the Rehive system by visiting our <a style='font-weight:bold;text-decoration:underline;' href='https://status.rehive.com'>status page</a>.